Is SUSECON canceled?

SUSECON 2020 is becoming SUSECON Digital 2020, a digital event, where attendees will be presented with digital formats of the conference content. In addition, attendees registering for SUSECON Digital will be able to schedule discuss-with-the-experts calls.

For the health and safety of all attendees who have registered for the in-person SUSECON 2020 conference in Dublin, the event has been canceled. With the developing situation of COVID-19 (coronavirus), we believe this is the right thing to do.

The launch dates of SUSECON Digital 2020 will be announced in the next few days.

For more details, please see this post from SUSE CEO Melissa Di Donato. You may also choose to stay connected with our plans for the virtual SUSECON by subscribing here.

Will SUSECON be postponed until later in the year?

The in-person SUSECON 2020 event has been transformed into SUSECON Digital 2020. We do not plan to run additional SUSECONs in 2020. At the same time, we plan to run all other SUSE events, such as SUSE Expert Days, in accordance with the latest health and safety guidelines which apply to those dates and locations.

For more details, please see this post from SUSE CEO Melissa Di Donato. You may also choose to stay connected with our plans for the virtual SUSECON by subscribing here.

What will it cost to join SUSECON Digital?

The SUSECON Digital 2020 conference will be free to everyone who wishes to register. Customers who had registered for SUSECON 2020 in Dublin will be automatically rebooked to SUSECON Digital 2020 and will be notified accordingly. More details will be announced shortly.

I am registered for SUSECON 2020. Will I be refunded?

We are prepared to support you in one of the following ways:

1. Refund your registration fees
2. Donate your registration fees to an Irish charity focused on homelessness: Focus Ireland
3. Apply your fees toward your SUSECON 2021 registration

To select your preferred option, click here: https://reg.susecon2020.com/flow/suse/susecon20/regCancel.

Your selection must be made by April 10, after which time all remaining passes purchased through the registration portal will be refunded. Passes purchased via other methods will be applied to future SUSECON events.

If you have additional questions, please email us at SUSECON_support@suse.com.

I booked a hotel through my SUSECON All Inclusive Pass registration. Will I be refunded?

If you purchased a SUSECON All Inclusive pass (which includes hotel accommodations), we will cancel your hotel reservation for you.

As with other passes, you may request to:

1. Refund your registration fees
2. Donate your registration fees to an Irish charity focused on homelessness: Focus Ireland
3. Apply your fees toward your SUSECON 2021 registration

To select your preferred option, click here: https://reg.susecon2020.com/flow/suse/susecon20/regCancel.

Your selection must be made by April 10, after which time all remaining passes purchased through the registration portal will be refunded. Passes purchased via other methods will be applied to future SUSECON events.

If you have additional questions, please email us at SUSECON_support@suse.com.

I booked a hotel in Dublin on my own (not through the SUSECON All Inclusive Pass). Will I receive a refund?

If you made your own hotel reservation, you will need to cancel your reservation directly with your hotel and pursue a refund.

I booked a hotel through my SUSECON registration. Can I still go to Dublin on my purchased nights?

Dublin is an amazing city. If you purchased the SUSECON All Inclusive pass and would like to keep your registration at the Clayton Cardiff Lane, we would be happy to help you.

If you’d like to still make the trip, please send an email to SUSECON_support@suse.com by Friday, March 13.

I was really looking forward to the Tech Stretch yoga event and making a donation to Focus Ireland. Is there a way I can still be involved?

Even though we won’t be going to Dublin this year, we are still doing what we can to support Focus Ireland. You can support this amazing program by making a donation between now and April 10 in either of the following ways:

1. Donate your registration fees instead of asking for a refund through the SUSECON registration portal: https://reg.susecon2020.com/flow/suse/susecon20/regCancel
2. Donate any amount on the Tech Stretch fundraiser site: https://suse.givingfuel.com/tech-stretch-yoga-challenging-homelessness

Networking is a key benefit of attending SUSECON. Will there be other opportunities with SUSE to network in person this year?

We plan to run all other SUSE events, such as SUSE Expert Days, in accordance with the latest health and safety guidelines which apply to those dates and locations.

What if I have additional questions?

Please submit any additional questions to SUSECON_support@suse.com and we will answer them as quickly as possible.

I signed up for a certification exam at SUSECON. Can I still take the exam?

One of the greatest benefits of attending SUSECON is getting access to complimentary certification exams. If you registered for a specific exam time on the SUSECON schedule, you will receive a voucher for a complimentary certification exam to take at your leisure! No action is needed on your part, the SUSECON team will reach out proactively to confirm your exam.